| Managing the human resources available 
                  at a school is probably the most important task of a school 
                  head. In any country the major portion of the national budget 
                  allocated to education is spent on paying personnel. The success, 
                  therefore, of any school programme depends on how efficiently 
                  the school head can deploy this important resource for the best 
                  use of the school. The recognition of personnel management as an important element 
                    of the school head's daily activities, and the increasing 
                    emphasis on in-service training for teachers, has led to an 
                    increased interest in the field of staff development. The 
                    school head being often viewed as a 'manager of people', it 
                    is evident that the skills associated with personnel management 
                    can assist him or her in managing the school more efficiently. 
                   The purpose of this module is to introduce the school head 
                    to a number of skills and techniques that can lead to a more 
                    sympathetic management of staff members. This requires a variety 
                    of skills that might include the keeping of records, identifying 
                    training needs, dealing with unions, problem-solving, motivation, 
                    staff appraisal, and a whole host of related activities. Individual study time : 24 hours Objectives After working through this module you should be able to: ù identify and select staff members to be appointed 
                    to your school
  identify training needs and plan training programmes 
                    to meet these needs
  motivate your colleagues
  introduce a system of staff appraisal and supervision 
                    relevant to your school
  manage a system of staff records and meetings
  manage conflict situations.
 UnitsThis module is divided into eight units.
 Unit 1: Staff selection 3 hours
 This unit aims to assist you in selecting staff members to 
                    the school.
 Unit 2: Staff development 
                    3 hours
 Through this unit you will be able to identify the training 
                    needs of your staff, and plan training programmes to meet 
                    these needs.
 Unit 3: Staff motivation 3 hours
 The important subject of motivating staff members to achieve 
                    their best, often under difficult circumstances, is the topic 
                    of this unit.
 Unit 4: Staff appraisal3 hours
 Appraisal is directed towards helping a teacher become as 
                    effective as possible in the teaching/learning process. In 
                    this unit you will learn why and how staff appraisal should 
                    be carried out.
 Unit 5: Staff supervision 
                    and discipline 3 hours
 Because all the activities of the school remain your responsibility, 
                    you need to ensure that delegated tasks are actually carried 
                    out on time, and in a proper manner. Therefore, you need to 
                    supervise, to oversee, the work of others in the school. Here 
                    you will learn to apply specific methods of supervision and 
                    discipline in your work situation.
 Unit 6: Keeping staff records 
                    3 hours
 Records in a school contain important information about school 
                    administration and the staff. In this unit you will specifically 
                    look at one element of record keeping, that of staff records.
 Unit 7: Managing meetings 
                    3 hours
 Time is an important resource to a school head, and not to 
                    be wasted. In this unit you will learn to identify some techniques 
                    for conducting meetings more efficiently.
 Unit 8: Managing conflict 
                    3 hours
 Conflict can become physically and emotionally damaging, or 
                    it can lead to growth and productivity for all parties. In 
                    this unit you will discuss what conflict is, and how it can 
                    be resolved.
 ContributorsThis module was written by a team in Namibia:
 Mr Len le Roux Deputy Director, The R"ssing (Team Facilitator) Foundation
  Mr Alfred Ilukena Chief Inspector, Ministry of Education and 
                    Culture
 Dr Robert West Chief Education Officer, Secondary Schools Mrs Jeanne Averia Head teacher, Namibia English Primary School Mrs Miriam Truebody Director, Private Sector Foundation Dr Rosemary Davis Management adviser, National Institute 
                    for Educational Development  Mr Lloyd Ulrich Director, Otjikondo School Village Foundation Mr Tjekere Tweya Chief Education Officer, Windhoek Region In addition, support for the development of this module was 
                    provided by the national teachers' union (NANTU), by trainers 
                    involved in a school head training programme nationwide and 
                    school heads attending these courses. |